Get feedback
One feedback item with its full text, company, user, tags and the insights that link it to features.
MCP tool productboard_read → get_feedback
read
Returns the whole text of one feedback item, not a preview, with the company, the user, the tags, the owner and the processed flag. links lists each insight: the feature it points to, the highlighted quote and the importance. ai_summary is filled only in workspaces where Productboard Spark has written one, otherwise it is null. Images and attachments are not returned.
Parameters
| Name | Type | Description |
|---|---|---|
| feedback_id string required | string | Feedback item ID from list_feedback. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "productboard_read",
"arguments": {
"operation": "get_feedback",
"arguments": {
"feedback_id": "feedback_8c41d2"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"id": "fb_81c2a9",
"title": "Export to CSV is too slow",
"content": "Exporting 50,000 rows to CSV takes over ten minutes and then times out. We now split the export by month.",
"company": "Northwind",
"user": "Dana Ruiz",
"tags": [
"interview"
],
"owner": "Priya Nair",
"processed": false,
"ai_summary": null,
"links": [],
"created_at": "2026-10-21T09:12:00Z"
},
"isError": false
}