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Freshsales API and MCP server

Freshsales has no official agent server for CRM data, and its API needs a paid plan and your own code. Sign in to Freshsales once in your own Cloud Browser, and your AI agent does the work there for you. The same tools work over MCP for agents and as a REST API for scripts.

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Not affiliated with Freshsales.

Freshsales has no API for this. So we run one for you.

Freshsales's own API, a GitHub MCP server and Cotlet compared
What you need Freshsales's APIGitHub MCP serverCotlet
Agent access, stale deals, Free plan No Partly Yes, 11 tools
Acts as you, signed in 24/7 No No Yes, Cloud Browser
Fixed for you when Freshsales changes N/A No Yes, tested every 6h
Runs with your laptop off N/A No Yes, hosted

Checked Oct 22, 2026. Sources: Freshworks CRM API documentation · Freshworks Help: MCP integration (Freshdesk only) · Freshsales Help: Features you lose on downgrade (API access, Workflows, rotten deals) · Freshsales Help: How to configure a Workflow

Your own Cloud Browser, on 24/7. Sign in once. We keep it connected.

  1. 01Sign in to Freshsales in your own Cloud Browser

  2. 02Connect it for your agents

  3. 03Cotlet keeps it signed in and working

How do I connect Freshsales to Claude, ChatGPT or my code?

AI agents connect over MCP, scripts call the REST API. Both reach the same 11 tools with one API key.

For AI agents: MCP

Add Cotlet to your agent once. Freshsales and every other app you connect show up as its tools.

  • Claude
  • ChatGPT
  • OpenClaw
  • Hermes
  • GrokBot
  • Cursor
  • n8n
  • Any MCP client
  1. 1

    Add Cotlet to your agent

    Claude Code
    claude mcp add --transport http cotlet \
  https://cotlet.dev/mcp/v1 \
  --header "Authorization: Bearer $COTLET_API_KEY"
    Cursor
    {
  "mcpServers": {
    "cotlet": {
      "url": "https://cotlet.dev/mcp/v1",
      "headers": {
        "Authorization": "Bearer ${COTLET_API_KEY}"
      }
    }
  }
}
    Codex
    # ~/.codex/config.toml
[mcp_servers.cotlet]
url = "https://cotlet.dev/mcp/v1"
bearer_token_env_var = "COTLET_API_KEY"

    Paste the snippet for your client. The same server and key serve every app you connect, so you do this once.

For scripts: REST API

Every tool is an endpoint under /api/v1/freshsales with its own method and path, such as POST /api/v1/freshsales/tasks, with the same API key. Our open-source repo has ready scripts to start from.

REST API docs

What can the Freshsales API and MCP server do?

11 tools on your own Freshsales account. Agents call them as operations of the MCP tools freshsales_read and freshsales_write; scripts call each one at its own REST endpoint, with the same inputs and answers.

API reference
Freshsales tools in Cotlet's MCP server and REST API
Tool What it does Access
list_deals Deals from a Freshsales view, filtered by pipeline, stage or owner. read
get_deal One deal with its age, last activity, account and contacts. read
list_rotten_deals Deals that are past the staling age of their pipeline. read
list_pipelines Pipelines with their stages in order, and the Lost reasons. read
list_contacts Contacts from a Freshsales view such as Never Contacted. read
get_contact One contact with its account, open deals and latest notes. read
list_tasks Your Freshsales tasks, filtered by status and by the deal or contact they belong to. read
create_task Create a task on a contact, account or deal. writeasks first
complete_task Mark a task completed, or open it again. write
add_note Add a note to a contact, account or deal. writeasks first
update_deal_stage Move a deal to another stage, including Won or Lost. writeasks first

Scroll the table for all 11 tools.

Ask in plain words. Your agent does the rest.

All Freshsales use cases

Is it safe to connect Freshsales?

You sign in yourself in your own Cloud Browser, we never save your password, and anything that reaches your readers waits for your OK. The browser profile is encrypted in the EU. Independent scanners grade cotlet.dev A+.

Security overview

How much do the Freshsales API and MCP server cost?

One price for both: a tool call costs the same over MCP or REST. Free 7-day trial with 2,000 credits, no card needed. Then one-time credit packs, no subscription, valid 12 months. Most calls use 25 credits, and your Cloud Browser uses 50 credits a day while Freshsales is enabled for agents, so 20 calls a day come to 550 credits.

See full pricing
Cotlet credit packs: price, credits and calls at 25 credits each
Credits Price, one time Calls at 25 credits Per 1,000 credits
5,000 $29 200 $5.80
15,000 $79 600 $5.27
32,000 $149 1,280 $4.66
60,000 $249 2,400 $4.15

Only successful calls use credits; failed calls and timeouts cost nothing. At a balance of 0 calls pause, never a surprise charge. Authenticate with the Authorization: Bearer header.

Questions

Does Freshsales have an API?

Yes, Freshsales has a full REST API, but no official MCP server for CRM data (checked 22 Oct 2026). You copy a personal API key from Profile Settings > API Settings and send it with every call, and Freshsales lists API access as a paid-plan feature. The Freshworks MCP server covers Freshdesk only.

How do I get access?

Sign up free, open Freshsales under Integrations in the console and press Request access. Your free trial starts with your account, no card needed.

Is the MCP server different from the API?

No, only the way in. Cotlet builds each integration as a REST API and puts an MCP server on top, so both have the same 11 tools, the same inputs and answers, one API key and one price. AI agents such as Claude, ChatGPT or Cursor use MCP; scripts, cron jobs and HTTP steps in n8n, Make or Zapier use the REST API.

What is the Cloud Browser?

Your own Chrome that Cotlet runs for you in the EU, around the clock. You open it from the console, sign in to Freshsales yourself and press Enable for agents. Your agent's calls go through it, from its IP with its cookies, so Freshsales sees the browser you signed in with. Password saving is off and the profile is stored encrypted with AES-256-GCM.

Can my agent act without asking me?

Not on anything that reaches other people: create_task, add_note, update_deal_stage wait for your OK by default. You can switch that off per tool for scheduled runs.

Do I need a paid Freshsales plan?

No. Cotlet works in the account you are signed in to, so the Free plan can connect. What the Free plan lacks, the tools lack: Freshsales removes rotten deals, Workflows and API access when an account drops to Free, so list_rotten_deals fails there. The official API and Zapier need a paid plan.

Which tasks can my agent see?

The ones you own or share. Freshsales shows a task only to its owner and its collaborators, so list_tasks returns your tasks and not the whole team's. A user with restricted access who is added as collaborator can view a task but not edit it.

What does it leave alone?

The tools cover deals, contacts, tasks and notes. Pipelines and stage names are read-only, and settings such as the staling age, Workflows and Lost reasons stay in Freshsales. Nothing deletes a record or a note.

Should I use a Freshsales MCP server from GitHub instead?

Pick one if you want the code on your own computer and do not mind the upkeep: you install it, sign it in and fix it when Freshsales changes. Pick Cotlet if you want it hosted and kept working for you.

Can I use it in n8n, Make or Zapier?

Yes. Add https://cotlet.dev/mcp/v1 in n8n's MCP Client node, or call the REST endpoints from an HTTP step in Make or Zapier.

Who runs Cotlet?

Cotlet is run by Take Group, a Polish software company working since 2019. Take Group runs about 3,200 websites on its own systems and has its own DevOps team for infrastructure security. We built and used integrations like this inside the company for years before opening them as Cotlet.

Is Cotlet affiliated with Freshsales?

No. Cotlet is independent and not affiliated with Freshsales.

Give your agent access to Freshsales.

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