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Okendo API and MCP server

Okendo's official API is limited to enterprise customers and leaves out questions and reports. Sign in to Okendo once in your own Cloud Browser, and your AI agent does the work there for you. The same tools work over MCP for agents and as a REST API for scripts.

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Not affiliated with Okendo.

Okendo's own API leaves this out. So we run one for you.

Okendo's own API, a GitHub MCP server and Cotlet compared
What you need Okendo's APIGitHub MCP serverCotlet
Moderation, replies, questions, reports No No Yes, 11 tools
Acts as you, signed in 24/7 No No Yes, Cloud Browser
Fixed for you when Okendo changes N/A No Yes, tested every 6h
Runs with your laptop off N/A No Yes, hosted

Checked Oct 23, 2026. Sources: Okendo Help: Connect your Okendo MCP server to ChatGPT and Claude · Okendo Developers: Merchant API usage · Okendo Developers: Merchant API specification · Okendo pricing

Your own Cloud Browser, on 24/7. Sign in once. We keep it connected.

  1. 01Sign in to Okendo in your own Cloud Browser

  2. 02Connect it for your agents

  3. 03Cotlet keeps it signed in and working

How do I connect Okendo to Claude, ChatGPT or my code?

AI agents connect over MCP, scripts call the REST API. Both reach the same 11 tools with one API key.

For AI agents: MCP

Add Cotlet to your agent once. Okendo and every other app you connect show up as its tools.

  • Claude
  • ChatGPT
  • OpenClaw
  • Hermes
  • GrokBot
  • Cursor
  • n8n
  • Any MCP client
  1. 1

    Add Cotlet to your agent

    Claude Code
    claude mcp add --transport http cotlet \
  https://cotlet.dev/mcp/v1 \
  --header "Authorization: Bearer $COTLET_API_KEY"
    Cursor
    {
  "mcpServers": {
    "cotlet": {
      "url": "https://cotlet.dev/mcp/v1",
      "headers": {
        "Authorization": "Bearer ${COTLET_API_KEY}"
      }
    }
  }
}
    Codex
    # ~/.codex/config.toml
[mcp_servers.cotlet]
url = "https://cotlet.dev/mcp/v1"
bearer_token_env_var = "COTLET_API_KEY"

    Paste the snippet for your client. The same server and key serve every app you connect, so you do this once.

For scripts: REST API

Every tool is an endpoint under /api/v1/okendo with its own method and path, such as POST /api/v1/okendo/reviews/{review_id}/replies, with the same API key. Our open-source repo has ready scripts to start from.

REST API docs

What can the Okendo API and MCP server do?

11 tools on your own Okendo account. Agents call them as operations of the MCP tools okendo_read and okendo_write; scripts call each one at its own REST endpoint, with the same inputs and answers.

API reference
Okendo tools in Cotlet's MCP server and REST API
Tool What it does Access
list_reviews Reviews by moderation status, with rating, text, sentiment, verification and any reply. read
get_review One review in full, with every photo and its reply. read
suggest_review_reply A draft reply from Okendo AI for one review. Saves nothing. read
list_questions Shopper questions by status, with product, asker and any answer. read
get_product_performance Reviews received and published, average rating, questions and sentiment score, from Reviews > Performance. read
get_sentiment_report How many reviews are positive, negative, mixed or neutral, from Reviews > Performance. read
get_publishing_settings Your auto-publish rules from Reviews > Settings > Publishing. read
publish_review Publish a pending or rejected review so shoppers see it on your storefront. writeasks first
reject_review Reject a review so it stays off your storefront. writeasks first
reply_to_review Reply to a review publicly, by private email, or as an internal note. writeasks first
answer_question Answer a shopper question, publicly or privately by email. writeasks first

Scroll the table for all 11 tools.

Ask in plain words. Your agent does the rest.

All Okendo use cases

Is it safe to connect Okendo?

You sign in yourself in your own Cloud Browser, we never save your password, and anything that reaches your readers waits for your OK. The browser profile is encrypted in the EU. Independent scanners grade cotlet.dev A+.

Security overview

How much do the Okendo API and MCP server cost?

One price for both: a tool call costs the same over MCP or REST. Free 7-day trial with 2,000 credits, no card needed. Then one-time credit packs, no subscription, valid 12 months. Each call uses 10 credits, and your Cloud Browser uses 50 credits a day while Okendo is enabled for agents, so 20 calls a day come to 250 credits.

See full pricing
Cotlet credit packs: price, credits and calls at 10 credits each
Credits Price, one time Calls at 10 credits Per 1,000 credits
5,000 $29 500 $5.80
15,000 $79 1,500 $5.27
32,000 $149 3,200 $4.66
60,000 $249 6,000 $4.15

Only successful calls use credits; failed calls and timeouts cost nothing. At a balance of 0 calls pause, never a surprise charge. Authenticate with the Authorization: Bearer header.

Questions

Does Okendo have an API?

Okendo has an official API, but with limits (checked 23 Oct 2026). The Merchant REST API reads and updates reviews, replies, loyalty customers and webhooks, and Okendo's spec calls it available to enterprise customers. The official MCP server only reads published reviews and questions.

How do I get access?

Sign up free, open Okendo under Integrations in the console and press Request access. Your free trial starts with your account, no card needed.

Is the MCP server different from the API?

No, only the way in. Cotlet builds each integration as a REST API and puts an MCP server on top, so both have the same 11 tools, the same inputs and answers, one API key and one price. AI agents such as Claude, ChatGPT or Cursor use MCP; scripts, cron jobs and HTTP steps in n8n, Make or Zapier use the REST API.

What is the Cloud Browser?

Your own Chrome that Cotlet runs for you in the EU, around the clock. You open it from the console, sign in to Okendo yourself and press Enable for agents. Your agent's calls go through it, from its IP with its cookies, so Okendo sees the browser you signed in with. Password saving is off and the profile is stored encrypted with AES-256-GCM.

Can my agent act without asking me?

Not on anything that reaches other people: publish_review, reject_review, reply_to_review, answer_question wait for your OK by default. You can switch that off per tool for scheduled runs.

Does Okendo's own MCP server moderate or reply to reviews?

No. Okendo's MCP server needs the Reviews Growth plan and admin access, and it has three tools: reviews_aggregate, reviews_search and questions_list. It only surfaces published, storefront-visible reviews and questions, so it cannot see pending reviews or approve, reject, reply or answer. Cotlet works in the admin, where pending reviews and the buttons are.

Which Okendo plan do I need?

Cotlet works in your own admin, so it can do what your plan shows there. Auto Review Replies need the Growth plan and above, Q&A needs the Q&A widget on your store, and Okendo describes the Merchant API as available to enterprise customers. Cotlet uses none of those, and an agent working in your admin needs the access you have.

Do I sign in to Okendo or to Shopify?

Both, once. Okendo's login page sends existing users to the Okendo app on their Shopify store's Apps page, so you sign in to Shopify in your Cloud Browser and open Okendo from there. You complete any Shopify verification yourself; Cotlet keeps only the session.

Should I use a Okendo MCP server from GitHub instead?

Pick one if you want the code on your own computer and do not mind the upkeep: you install it, sign it in and fix it when Okendo changes. Pick Cotlet if you want it hosted and kept working for you.

Can I use it in n8n, Make or Zapier?

Yes. Add https://cotlet.dev/mcp/v1 in n8n's MCP Client node, or call the REST endpoints from an HTTP step in Make or Zapier.

Who runs Cotlet?

Cotlet is run by Take Group, a Polish software company working since 2019. Take Group runs about 3,200 websites on its own systems and has its own DevOps team for infrastructure security. We built and used integrations like this inside the company for years before opening them as Cotlet.

Is Cotlet affiliated with Okendo?

No. Cotlet is independent and not affiliated with Okendo.

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