Add ticket note

Add a private note to a ticket.

POST https://cotlet.dev/api/v1/accelo/tickets/{ticket_id}/note

write

Creates a note activity on the ticket, private to your team and sent to no client. Use it to leave the reason for a change. It reaches no one, so it does not ask for confirmation. Edit or delete the note in Accelo if it is wrong.

Parameters

Parameters: add_ticket_note
NameTypeDescription
ticket_id integer required integer Ticket ID from list_tickets.
body string required string The note text.

Request

cURL
curl -X POST https://cotlet.dev/api/v1/accelo/tickets/1/note \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"body":"body"}'
Python
result = client.call("accelo", "add_ticket_note", {"ticket_id":1,"body":"body"})
Node.js
const result = await cotlet.call('accelo', 'add_ticket_note', {"ticket_id":1,"body":"body"});
CLI
cotlet call accelo add_ticket_note --data '{"ticket_id":1,"body":"body"}'

Example response

JSON

{
  "activity_id": 5563,
  "ticket_id": 1042,
  "medium": "note",
  "visibility": "private",
  "date": "2026-10-16T09:06:00Z"
}

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