Add ticket note
Add a private note to a ticket.
POST https://cotlet.dev/api/v1/accelo/tickets/{ticket_id}/note
write
Creates a note activity on the ticket, private to your team and sent to no client. Use it to leave the reason for a change. It reaches no one, so it does not ask for confirmation. Edit or delete the note in Accelo if it is wrong.
Parameters
| Name | Type | Description |
|---|---|---|
| ticket_id integer required | integer | Ticket ID from list_tickets. |
| body string required | string | The note text. |
Request
curl -X POST https://cotlet.dev/api/v1/accelo/tickets/1/note \
-H "Authorization: Bearer $COTLET_API_KEY" \
-H "Content-Type: application/json" \
-d '{"body":"body"}' result = client.call("accelo", "add_ticket_note", {"ticket_id":1,"body":"body"}) const result = await cotlet.call('accelo', 'add_ticket_note', {"ticket_id":1,"body":"body"}); cotlet call accelo add_ticket_note --data '{"ticket_id":1,"body":"body"}' Example response
{
"activity_id": 5563,
"ticket_id": 1042,
"medium": "note",
"visibility": "private",
"date": "2026-10-16T09:06:00Z"
}