List overviews

The ticket overviews your account sees, such as Unassigned & Open Tickets.

GET https://cotlet.dev/api/v1/zammad/overviews

read

Returns the names of the overviews in the Overviews menu. Zammad ships My Assigned Tickets, Unassigned & Open Tickets, My Pending Reached Tickets, Open Tickets, Pending Reached Tickets and Escalated Tickets, and your admin may have added more. Use a name as the overview parameter of list_overview_tickets.

Parameters

No parameters.

Request

cURL
curl https://cotlet.dev/api/v1/zammad/overviews \
  -H "Authorization: Bearer $COTLET_API_KEY"
Python
result = client.call("zammad", "list_overviews")
Node.js
const result = await cotlet.call('zammad', 'list_overviews');
CLI
cotlet call zammad list_overviews

Example response

JSON

{
  "overviews": [
    {
      "name": "My Assigned Tickets"
    },
    {
      "name": "Unassigned & Open Tickets"
    },
    {
      "name": "Pending Reached Tickets"
    },
    {
      "name": "Escalated Tickets"
    }
  ]
}

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