Add ticket note
Add a private note to a ticket.
MCP tool accelo_write → add_ticket_note
write
Creates a note activity on the ticket, private to your team and sent to no client. Use it to leave the reason for a change. It reaches no one, so it does not ask for confirmation. Edit or delete the note in Accelo if it is wrong.
Parameters
| Name | Type | Description |
|---|---|---|
| ticket_id integer required | integer | Ticket ID from list_tickets. |
| body string required | string | The note text. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "accelo_write",
"arguments": {
"operation": "add_ticket_note",
"arguments": {
"ticket_id": 1,
"body": "body"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"activity_id": 5563,
"ticket_id": 1042,
"medium": "note",
"visibility": "private",
"date": "2026-10-16T09:06:00Z"
},
"isError": false
}