Get call
One call with its tags, notes, voicemail transcript and recording link.
MCP tool aircall_read → get_call
read
Reads the call details view: the caller, line, teammate, timing, tags, the notes, and the voicemail transcript when the caller left one. The recording link and transcript appear only if your Aircall user has recording access; without it the fields come back empty. Use get_call_summary for the AI insights.
Parameters
| Name | Type | Description |
|---|---|---|
| call_id string required | string | Call ID from list_calls. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "aircall_read",
"arguments": {
"operation": "get_call",
"arguments": {
"call_id": "call_8c41d2"
}
}
}
} Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"call_id": "1437758774",
"direction": "inbound",
"status": "answered",
"caller": {
"name": "Luis Ortega",
"number": "+14155550177"
},
"line": "Support",
"user": "Ana Silva",
"duration_seconds": 412,
"started_at": "2026-10-22T15:02:51Z",
"tags": [],
"notes": null,
"voicemail_transcript": null,
"recording_url": null
},
"isError": false
}