Get call summary
AI summary, customer mood, key topics and action items of one call.
MCP tool aircall_read → get_call_summary
read
Returns what Aircall shows under the call: the call summary, customer mood, key topics and the action items, whether generated by AI or added by hand. Aircall shows these only to users with the AI Assist add-on. It generates them for a transcribed call longer than 1 minute with an Aircall user on it. For any other call the tool returns available: false and a reason instead of an error. Custom summaries are not part of this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| call_id string required | string | Call ID from list_calls. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "aircall_read",
"arguments": {
"operation": "get_call_summary",
"arguments": {
"call_id": "1437758774"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"call_id": "1437758774",
"available": true,
"summary": "Luis asked why his October invoice shows two seats. Ana found a duplicate and promised a corrected invoice by Friday.",
"customer_mood": "neutral",
"key_topics": [
"invoice",
"duplicate seat"
],
"action_items": [
{
"text": "Send corrected October invoice by Friday",
"done": false
}
]
},
"isError": false
}