Get conversation
The calls and SMS messages of one conversation, oldest first.
MCP tool aircall_read → get_conversation
read
Reads one conversation thread: every call bubble with its direction and outcome, and every SMS with its text, sender and time. Voicemails appear as call items. Use it before send_message so your agent sees what was already said.
Parameters
| Name | Type | Description |
|---|---|---|
| conversation_id string required | string | Conversation ID from list_conversations. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "aircall_read",
"arguments": {
"operation": "get_conversation",
"arguments": {
"conversation_id": "conversation_8c41d2"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"conversation_id": "conv_5521",
"contact": {
"name": "Priya Raman",
"number": "+14155550142"
},
"items": [
{
"type": "call",
"call_id": "1437759201",
"direction": "inbound",
"status": "missed",
"at": "2026-10-22T16:41:08Z"
}
]
},
"isError": false
}