Get call summary
AI summary, customer mood, key topics and action items of one call.
GET https://cotlet.dev/api/v1/aircall/calls/{call_id}/summary
read
Returns what Aircall shows under the call: the call summary, customer mood, key topics and the action items, whether generated by AI or added by hand. Aircall shows these only to users with the AI Assist add-on. It generates them for a transcribed call longer than 1 minute with an Aircall user on it. For any other call the tool returns available: false and a reason instead of an error. Custom summaries are not part of this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| call_id string required | string | Call ID from list_calls. |
Request
curl https://cotlet.dev/api/v1/aircall/calls/1437758774/summary \
-H "Authorization: Bearer $COTLET_API_KEY"result = client.call("aircall", "get_call_summary", {"call_id":"1437758774"})const result = await cotlet.call('aircall', 'get_call_summary', {"call_id":"1437758774"});cotlet call aircall get_call_summary --data '{"call_id":"1437758774"}'Example response
{
"call_id": "1437758774",
"available": true,
"summary": "Luis asked why his October invoice shows two seats. Ana found a duplicate and promised a corrected invoice by Friday.",
"customer_mood": "neutral",
"key_topics": [
"invoice",
"duplicate seat"
],
"action_items": [
{
"text": "Send corrected October invoice by Friday",
"done": false
}
]
}