Get conversation

The calls and SMS messages of one conversation, oldest first.

GET https://cotlet.dev/api/v1/aircall/conversations/{conversation_id}

read

Reads one conversation thread: every call bubble with its direction and outcome, and every SMS with its text, sender and time. Voicemails appear as call items. Use it before send_message so your agent sees what was already said.

Parameters

Parameters: get_conversation
NameTypeDescription
conversation_id string required string Conversation ID from list_conversations.

Request

cURL
curl https://cotlet.dev/api/v1/aircall/conversations/conversation_8c41d2 \
  -H "Authorization: Bearer $COTLET_API_KEY"
Python
result = client.call("aircall", "get_conversation", {"conversation_id":"conversation_8c41d2"})
Node.js
const result = await cotlet.call('aircall', 'get_conversation', {"conversation_id":"conversation_8c41d2"});
CLI
cotlet call aircall get_conversation --data '{"conversation_id":"conversation_8c41d2"}'

Example response

JSON

{
  "conversation_id": "conv_5521",
  "contact": {
    "name": "Priya Raman",
    "number": "+14155550142"
  },
  "items": [
    {
      "type": "call",
      "call_id": "1437759201",
      "direction": "inbound",
      "status": "missed",
      "at": "2026-10-22T16:41:08Z"
    }
  ]
}

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