Aircall API

11 endpoints for Aircall, each at its own method and path, called with your API key. Open an endpoint for its inputs, examples and response.

Base URL
https://cotlet.dev/api/v1/aircall
Connects with
Your own Aircall Workspace login (invitation email or company SSO). What your agent can do follows your role and licenses; the AI parts need an AI Assist seat.
Integration page
Aircall

Read (7)

Return data and change nothing in the account.

Aircall Endpoints: Read
EndpointDescription
GET /calls Calls on your lines, newest first, with caller, line, outcome and tags.
GET /calls/{call_id} One call with its tags, notes, voicemail transcript and recording link.
GET /calls/{call_id}/summary AI summary, customer mood, key topics and action items of one call.
GET /conversations Conversations in your inbox: calls and SMS threads, newest activity first.
GET /conversations/{conversation_id} The calls and SMS messages of one conversation, oldest first.
GET /contacts/search Contacts in Aircall by name, phone number, email or company.
GET /tags Every call tag of the company, with the default tags marked.

Write (4)

Change the account. Calls marked Confirm wait for the user to approve them.

Aircall Endpoints: Write
EndpointDescription
PUT /calls/{call_id}/tags Set the tags of one call to exactly the list you pass.
POST /calls/{call_id}/note Confirm Add text to the Notes field of one call.
POST /messages Confirm Send one SMS from an Aircall line to a phone number.
POST /contacts Confirm Create a new contact in Aircall.

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