List statuses
Ticket statuses with ID, name and behaviour, pending or completed.
GET https://cotlet.dev/api/v1/happyfox/statuses
read
Lists the statuses your admin set up under Manage >> Statuses. Behaviour says whether a status leaves the ticket unresolved (pending) or resolved (completed). Use status_id with update_ticket.
Parameters
No parameters.
Request
curl https://cotlet.dev/api/v1/happyfox/statuses \
-H "Authorization: Bearer $COTLET_API_KEY"result = client.call("happyfox", "list_statuses")const result = await cotlet.call('happyfox', 'list_statuses');cotlet call happyfox list_statusesExample response
{
"statuses": [
{
"status_id": 1,
"name": "New",
"behavior": "pending",
"default": true
},
{
"status_id": 2,
"name": "Awaiting customer",
"behavior": "pending",
"default": false
},
{
"status_id": 3,
"name": "Closed",
"behavior": "completed",
"default": false
}
]
}