List channels
Channels connected to eDesk: marketplaces, webstores and email.
MCP tool edesk_read → list_channels
read
Lists the channels from Settings > Mailbox > Channels with channel_id, name and marketplace. Use channel_id as a filter in list_tickets and list_orders.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "edesk_read",
"arguments": {
"operation": "list_channels",
"arguments": {}
}
}
} Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"channels": [
{
"channel_id": 14,
"name": "Amazon UK - Brightside Home",
"marketplace": "Amazon"
},
{
"channel_id": 15,
"name": "eBay UK - Brightside Home",
"marketplace": "eBay"
},
{
"channel_id": 21,
"name": "Support email",
"marketplace": "Email"
}
]
},
"isError": false
}