List channels

Channels connected to eDesk: marketplaces, webstores and email.

MCP tool edesk_read → list_channels

read

Lists the channels from Settings > Mailbox > Channels with channel_id, name and marketplace. Use channel_id as a filter in list_tickets and list_orders.

Parameters

No parameters.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "edesk_read",
    "arguments": {
      "operation": "list_channels",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "channels": [
      {
        "channel_id": 14,
        "name": "Amazon UK - Brightside Home",
        "marketplace": "Amazon"
      },
      {
        "channel_id": 15,
        "name": "eBay UK - Brightside Home",
        "marketplace": "eBay"
      },
      {
        "channel_id": 21,
        "name": "Support email",
        "marketplace": "Email"
      }
    ]
  },
  "isError": false
}

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