List users and teams

The users and teams a conversation can be assigned to.

MCP tool trengo_read → list_assignees

read

Returns the users and the teams of your Trengo with their IDs. Use user_id or team_id in assign_conversation. What your own user can see in the Assign menu is what comes back.

Parameters

No parameters.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "trengo_read",
    "arguments": {
      "operation": "list_assignees",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "users": [
      {
        "user_id": 4012,
        "name": "Sam de Boer"
      },
      {
        "user_id": 4015,
        "name": "Maya Okafor"
      }
    ],
    "teams": [
      {
        "team_id": 88,
        "name": "Billing team"
      },
      {
        "team_id": 91,
        "name": "Tech team"
      }
    ]
  },
  "isError": false
}

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