List labels

The labels set up in your Trengo, with colour, channels and whether they are archived.

MCP tool trengo_read → list_labels

read

Returns the labels from Settings > Settings > Labels. Use the name in add_label, remove_label and the label filter. A label belongs to the channels chosen when it was created, and archived labels are marked so the agent does not add them.

Parameters

No parameters.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "trengo_read",
    "arguments": {
      "operation": "list_labels",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "labels": [
      {
        "name": "Billing",
        "color": "#E5484D",
        "channels": [
          "Support email"
        ],
        "archived": false
      },
      {
        "name": "Delivery",
        "color": "#3E63DD",
        "channels": [
          "Support email",
          "WhatsApp"
        ],
        "archived": false
      }
    ]
  },
  "isError": false
}

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