Answer a question
Answer a customer question, public under the question or private by email. Pro, Premium and Enterprise plans.
MCP tool yotpo_write → answer_question
write Confirm
A public answer is published on your store under the question. A private answer is emailed to the shopper who asked. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| question_id string required | string | Question ID from list_questions. |
| body string required | string | Answer text. |
| visibility enum | enum | public (default) or private. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "yotpo_write",
"arguments": {
"operation": "answer_question",
"arguments": {
"question_id": "question_8c41d2",
"body": "body"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"question_id": "88120437",
"visibility": "public",
"status": "answered",
"posted_at": "2026-10-23T08:25:00Z"
},
"isError": false
}