Reply to a review
Reply to a review, public on your store or privately by email. The reviewer is always emailed.
MCP tool yotpo_write → reply_to_review
write Confirm
A public reply shows beside the review on your site and is emailed to the reviewer. A reply via email reaches only the reviewer and cannot be edited or deleted afterwards. The call returns the review status after the reply. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| review_id string required | string | Review ID from list_reviews. |
| body string required | string | Reply text. Links as [text](URL) with a full http or https address; some emoji are not supported. |
| visibility enum | enum | public (default) or email. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "yotpo_write",
"arguments": {
"operation": "reply_to_review",
"arguments": {
"review_id": "412873651",
"body": "Thank you, Marta! Glad the grip held up on wet trails. Enjoy the miles.",
"visibility": "public"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"review_id": "412873651",
"visibility": "public",
"body": "Thank you, Marta! Glad the grip held up on wet trails. Enjoy the miles.",
"review_status": "published",
"posted_at": "2026-10-23T08:20:00Z"
},
"isError": false
}