Add private note
Add a private note that only your team sees.
POST https://cotlet.dev/api/v1/chatwoot/conversations/{conversation_id}/private-notes
write Confirm
Adds a note to the conversation that the customer is never notified about; your teammates see it in the thread. A note cannot be removed through Cotlet. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| conversation_id integer required | integer | conversation_id from list_conversations. It is the number in the conversation URL. |
| body string required | string | Note text. |
Request
curl -X POST https://cotlet.dev/api/v1/chatwoot/conversations/1/private-notes \
-H "Authorization: Bearer $COTLET_API_KEY" \
-H "Content-Type: application/json" \
-d '{"body":"body"}' result = client.call("chatwoot", "add_private_note", {"conversation_id":1,"body":"body"}) const result = await cotlet.call('chatwoot', 'add_private_note', {"conversation_id":1,"body":"body"}); cotlet call chatwoot add_private_note --data '{"conversation_id":1,"body":"body"}' Example response
{
"message_id": 90413,
"conversation_id": 1842,
"private": true,
"created_at": "2026-10-22T07:21:00Z"
}