Chatwoot API

14 endpoints for Chatwoot, each at its own method and path, called with your API key. Open an endpoint for its inputs, examples and response.

Base URL: https://cotlet.dev/api/v1/chatwoot
Connects with: Your own Chatwoot agent login (administrator or agent). What your agent can do follows your role and inboxes. You sign in in your own browser and keep your SSO or 2-step verification.
Integration page: Chatwoot

Read (8)

Return data and change nothing in the account.

Chatwoot Endpoints: Read
Endpoint	Description
GET /conversations	Conversations of your account with status, assignee, labels, priority and the last message.
GET /conversations/{conversation_id}	One conversation with its contact, assignee, labels and every message, private notes included.
GET /contacts/search	Find contacts by a search term, with their email, phone and number of conversations.
GET /inboxes	Inboxes of your account with their name and channel type.
GET /agents	Agents of your account with name, email, role and availability.
GET /teams	Teams of your account with their id and description.
GET /labels	Labels of your account with their description.
GET /canned-responses	Canned responses of your account with short code and content.

Change the account. Calls marked Confirm wait for the user to approve them.

Chatwoot Endpoints: Write
Endpoint	Description
POST /conversations/{conversation_id}/replies Confirm	Send a public reply to the customer in a conversation.
POST /conversations/{conversation_id}/private-notes Confirm	Add a private note that only your team sees.
POST /conversations/{conversation_id}/assign	Assign a conversation to an agent or a team, or remove its assignee.
PUT /conversations/{conversation_id}/status	Open, pend, resolve or snooze a conversation.
POST /conversations/{conversation_id}/labels	Add labels to a conversation and keep the ones it has.
PUT /conversations/{conversation_id}/priority	Set the priority of a conversation, or clear it.