HappyFox MCP tools

HappyFox has 12 operations on the Cotlet MCP server, in happyfox_read and happyfox_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.

MCP server
https://cotlet.dev/mcp/v1
MCP tools
happyfox_read, happyfox_write
Connects with
Your own HappyFox staff login on your account URL (agent or admin). What your agent can do follows your role. You sign in in your own browser and keep your SSO or 2-step verification.
Integration page
HappyFox

Read (8)

Return data and change nothing in the account.

HappyFox Endpoints: Read
OperationDescription
search_tickets Tickets in a queue or matching a text search, with status, priority, category and assignee.
get_ticket One ticket with its fields, tags and every update, staff replies, contact messages and private notes.
list_queues Ticket queues you can open: the ready-made ones and the ones your team set up.
list_categories Ticket categories with ID and name.
list_statuses Ticket statuses with ID, name and behaviour, pending or completed.
list_priorities Ticket priorities with ID and name.
list_agents Agents who can be assigned tickets, with ID, name and role.
list_canned_actions Canned actions with ID, name and the categories they are defined for.

Write (4)

Change the account. Calls marked Confirm wait for the user to approve them.

HappyFox Endpoints: Write
OperationDescription
reply_to_ticket Confirm Send a reply to the contact and optionally set the status in the same call.
add_private_note Confirm Add a note only your team can see, and optionally alert subscribers or agents.
update_ticket Confirm Change status, priority, assignee or tags of one ticket.
apply_canned_action Confirm Apply a canned action to a ticket as a reply or a private note and submit it.

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