List conversations
Inbox conversations with channel, contact, last message and assignee.
MCP tool podium_read → list_conversations
read
Lists conversations of the Podium Inbox in the order the Inbox shows them, one page at a time; pass next_cursor back as cursor for the next page. Each row has the channel (text, email, Facebook, Google or Instagram), the contact, a preview of the last message and the teammate it is assigned to. assigned_to unassigned returns conversations nobody owns. Use conversation_id with get_conversation, send_message and assign_conversation.
Parameters
| Name | Type | Description |
|---|---|---|
| location string | string | Location ID from list_locations. Needed when your account has more than one location. |
| assigned_to string | string | A teammate's name as the assign dropdown shows it, or 'unassigned'. |
| limit integer | integer | How many rows to return in one call. |
| cursor string | string | Next page cursor from the previous call. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "podium_read",
"arguments": {
"operation": "list_conversations",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"conversations": [
{
"conversation_id": "conv_91d3",
"channel": "text",
"contact": "Priya Nair",
"last_message": "Can I move my cleaning to Friday?",
"last_message_at": "2026-10-22T16:41:00Z",
"assigned_to": null
},
{
"conversation_id": "conv_55a0",
"channel": "email",
"contact": "Marcus Webb",
"last_message": "Do you take Delta Dental?",
"last_message_at": "2026-10-22T14:05:00Z",
"assigned_to": "Dana Reyes"
}
],
"next_cursor": null
},
"isError": false
}