Send review invite
Send a customer a review invitation with a review link, from a message template.
MCP tool podium_write → send_review_invite
write Confirm
Sends a review invitation to one phone number or email address, using a messaging template such as Review Invitation - Default or Review Invitation Reminder. Podium limits review invitation links for the same contact to one in 60 days, so a second invite inside that window fails and the agent skips it. Connect your review sites in Podium first. The invite reaches a customer. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| location string | string | Location ID from list_locations. Needed when your account has more than one location. |
| to string required | string | Phone number or email address of the customer. |
| template string | string | Template name. Default: 'Review Invitation - Default'. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "podium_write",
"arguments": {
"operation": "send_review_invite",
"arguments": {
"location": "loc_2b81",
"to": "+15555550142",
"template": "Review Invitation - Default"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"invite_id": "inv_52e8",
"to": "+15555550142",
"template": "Review Invitation - Default",
"status": "sent"
},
"isError": false
}