Reply to review

Post a public reply to a Google or Facebook review.

MCP tool podium_write → reply_to_review

write Confirm

Posts a reply under your business name on the review, like Reply on the Reviews page. It works for Google and Facebook reviews of profiles connected to Podium; on any other site the call fails and the review is left for you. A posted reply is public. By default you confirm each call; you can switch that off for this tool.

Parameters

Parameters: reply_to_review
NameTypeDescription
review_id string required string Review ID from list_reviews.
body string required string Reply text.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "podium_write",
    "arguments": {
      "operation": "reply_to_review",
      "arguments": {
        "review_id": "rev_8f21c4",
        "body": "Thank you, Lena! Dana loved walking you through each step. We hope to see you at your next visit."
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "review_id": "rev_8f21c4",
    "source": "google",
    "status": "posted"
  },
  "isError": false
}

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