Reply to review
Post a public reply to a Google or Facebook review.
MCP tool podium_write → reply_to_review
write Confirm
Posts a reply under your business name on the review, like Reply on the Reviews page. It works for Google and Facebook reviews of profiles connected to Podium; on any other site the call fails and the review is left for you. A posted reply is public. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| review_id string required | string | Review ID from list_reviews. |
| body string required | string | Reply text. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "podium_write",
"arguments": {
"operation": "reply_to_review",
"arguments": {
"review_id": "rev_8f21c4",
"body": "Thank you, Lena! Dana loved walking you through each step. We hope to see you at your next visit."
}
}
}
} Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"review_id": "rev_8f21c4",
"source": "google",
"status": "posted"
},
"isError": false
}