Send message
Send a text or email from Podium, in an existing conversation or to a phone number or email.
MCP tool podium_write → send_message
write Confirm
Sends a message under your Podium login. Pass conversation_id to answer in a thread, which uses the channel of that thread, or to to start one with a phone number or an email address. close_after_send closes the conversation after sending, like Send & Close in the Inbox. The message reaches a customer and cannot be unsent. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| location string | string | Location ID from list_locations. Needed when your account has more than one location. |
| conversation_id string | string | Conversation to answer. Use this or to. |
| to string | string | Phone number or email address for a new conversation. Use this or conversation_id. |
| body string required | string | Message text. |
| close_after_send boolean | boolean | Close the conversation after sending. Default: false. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "podium_write",
"arguments": {
"operation": "send_message",
"arguments": {
"body": "body"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"message_id": "msg_7a03",
"conversation_id": "conv_91d3",
"channel": "text",
"status": "sent"
},
"isError": false
}