Search tickets
Tickets that match a search phrase, with optional category, status, technician or date filters.
GET https://cotlet.dev/api/v1/jitbit/tickets/search
read
Searches the tickets you may see for a phrase and returns the matches with status, priority, category, submitter and assigned technician, without comments. Narrow the search with a category, a status, a technician or a creation date range. Use get_ticket for the full thread.
Parameters
| Name | Type | Description |
|---|---|---|
| query string required | string | Words to find in the ticket subject and body. |
| category_id integer | integer | Category ID from list_categories. |
| status string | string | Status name. |
| technician_id integer | integer | Only tickets assigned to this technician, from list_technicians. |
| created_after string | string | ISO date. Only tickets created after it. |
| created_before string | string | ISO date. Only tickets created before it. |
| limit integer | integer | How many to return. Default: 25. |
Request
curl "https://cotlet.dev/api/v1/jitbit/tickets/search?query=query" \
-H "Authorization: Bearer $COTLET_API_KEY"result = client.call("jitbit", "search_tickets", {"query":"query"})const result = await cotlet.call('jitbit', 'search_tickets', {"query":"query"});cotlet call jitbit search_tickets --data '{"query":"query"}'Example response
{
"tickets": [
{
"ticket_id": 5104,
"subject": "Still cannot log in",
"status": "New",
"priority": "Normal",
"category": "Technical support",
"submitter": "Maya Brandt",
"assigned_to": null,
"created_at": "2026-10-22T08:05:00Z"
}
]
}