Add private note
Add a private note that only your team sees.
MCP tool chatwoot_write → add_private_note
write Confirm
Adds a note to the conversation that the customer is never notified about; your teammates see it in the thread. A note cannot be removed through Cotlet. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| conversation_id integer required | integer | conversation_id from list_conversations. It is the number in the conversation URL. |
| body string required | string | Note text. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "chatwoot_write",
"arguments": {
"operation": "add_private_note",
"arguments": {
"conversation_id": 1,
"body": "body"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"message_id": 90413,
"conversation_id": 1842,
"private": true,
"created_at": "2026-10-22T07:21:00Z"
},
"isError": false
}