List canned responses
Canned responses of your account with short code and content.
MCP tool chatwoot_read → list_canned_responses
read
Returns every canned response with its short_code and content. Variables such as {{contact.first_name}} stay in the content as written, and the agent fills them in before send_reply. Canned responses are shared by all agents of the account.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "chatwoot_read",
"arguments": {
"operation": "list_canned_responses",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"canned_responses": [
{
"short_code": "reset-password",
"content": "Hi {{contact.first_name}}, you can reset your password from the sign-in page: choose Forgot your password and follow the link in the email."
},
{
"short_code": "refund-policy",
"content": "Hi {{contact.first_name}}, refunds are handled by our billing team within a few business days."
}
]
},
"isError": false
}