List agents

Agents of your account with name, email, role and availability.

MCP tool chatwoot_read → list_agents

read

Returns the agents and administrators of the account with agent_id, name, email, role and availability. Use agent_id as the agent_id of assign_conversation. Availability is what Chatwoot shows for the agent right now.

Parameters

No parameters.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "chatwoot_read",
    "arguments": {
      "operation": "list_agents",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "agents": [
      {
        "agent_id": 7,
        "name": "Maya Brandt",
        "email": "maya@example.com",
        "role": "administrator",
        "availability": "online"
      },
      {
        "agent_id": 9,
        "name": "Jon Reyes",
        "email": "jon@example.com",
        "role": "agent",
        "availability": "offline"
      }
    ]
  },
  "isError": false
}

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