JivoChat MCP tools
JivoChat has 13 operations on the Cotlet MCP server, in jivochat_read and jivochat_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.
- MCP server
- https://cotlet.dev/mcp/v1
- MCP tools
- jivochat_read, jivochat_write
- Connects with
- Your own JivoChat agent account (administrator for the aggregated report). You sign in once in your own Cloud Browser and keep your own settings.
- Integration page
- JivoChat
Read (8)
Return data and change nothing in the account.
| Operation | Description |
|---|---|
| list | List chats from the Contact Center: Inbox, My dialogs, Archives or All, with an optional search. |
| get | Read one chat: every message, the client details and the chat topic. |
| list | List the clients in the CRM section with their tags, status and assigned agent. |
| get | Read one client: contact details, company, status, category, tags, description and chat list. |
| list | List the clients JivoChat flags as duplicates of one client. |
| list | List the chat topics your administrator set up, with their sub-topics. |
| list | List the quick phrases your team shares, with their "/" shortcuts. |
| get | Get accepted and missed chats and calls for a period, per channel and per agent. |
Write (5)
Change the account. Calls marked Confirm wait for the user to approve them.
| Operation | Description |
|---|---|
| accept | Accept a waiting chat from the Inbox so it moves to My dialogs. |
| reply | Send a text message to the client in a chat you accepted. |
| set | Label a chat with one of your chat topics, as an agent does in the About chat block. |
| update | Add or remove tags on a client in the CRM section. |
| merge | Merge a duplicate client into another and pick which side wins on the fields that differ. |