Get a client

Read one client: contact details, company, status, category, tags, description and chat list.

MCP tool jivochat_read → get_client

read

get_client returns the client card from CRM and the chats this client had, so an agent sees the full conversation history before it writes. Chat IDs in the list open with get_chat.

Parameters

Parameters: get_client
NameTypeDescription
client_id string required string Client ID from list_clients.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "jivochat_read",
    "arguments": {
      "operation": "get_client",
      "arguments": {
        "client_id": "client_8c41d2"
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "client_id": "cl_3a91",
    "name": "Dana Whitfield",
    "email": "dana@example.com",
    "company": "Whitfield Supply",
    "status": "New",
    "category": null,
    "tags": [
      "wholesale"
    ],
    "description": "Asked about bulk pricing.",
    "owner": "sam@example.com",
    "chats": [
      {
        "chat_id": "6f1a2b3c",
        "channel": "Live Chat",
        "started_at": "2026-10-19T09:41:00Z"
      }
    ]
  },
  "isError": false
}

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