List chat topics
List the chat topics your administrator set up, with their sub-topics.
MCP tool jivochat_read → list_chat_topics
read
list_chat_topics returns the topics from the Chat Topics button in the Contact Center, nested as the administrator built them. It returns an empty list when the account has no topics. Use the IDs with set_chat_topic.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "jivochat_read",
"arguments": {
"operation": "list_chat_topics",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"topics": [
{
"topic_id": "tp_01",
"name": "Orders",
"children": [
{
"topic_id": "tp_02",
"name": "Delivery"
},
{
"topic_id": "tp_03",
"name": "Returns"
}
]
},
{
"topic_id": "tp_04",
"name": "Pricing",
"children": []
}
]
},
"isError": false
}