LiveChat (Text) MCP tools
LiveChat (Text) has 12 operations on the Cotlet MCP server, in livechat_read and livechat_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.
- MCP server
- https://cotlet.dev/mcp/v1
- MCP tools
- livechat_read, livechat_write
- Connects with
- Your own LiveChat agent login (agent, admin or owner). What your agent can do follows your role. You sign in in your own browser and keep your SSO or 2-step verification.
- Integration page
- LiveChat (Text)
Read (6)
Return data and change nothing in the account.
| Operation | Description |
|---|---|
| list | Chats in My chats, Queued chats, Unassigned chats or Supervised chats, with customer, channel and last message. |
| get | Full transcript of one chat with every message, private note and tag. |
| list | Archived chats, newest first, filtered by tag, agent, group, date or search text. |
| list | Tags your role can see, with the group each one is limited to. |
| list | Shared and private canned responses with text, shortcuts, group and tags. |
| list | Agents and groups a chat can be transferred to, with their current availability. |
Write (6)
Change the account. Calls marked Confirm wait for the user to approve them.
| Operation | Description |
|---|---|
| send | Reply to the customer in a chat, as you. |
| send | Add a message to a chat that only agents see. |
| tag | Add tags to a chat, or remove them. |
| transfer | Move a chat to another agent or to a group. |
| archive | Stop an active chat and move it to Archives. |
| save | Create a canned response, or change one by its ID. |