List values of a field
List the values your SysAid offers for a field, as its dropdown shows them.
MCP tool sysaid_read → list_field_values
read
Returns the values your account uses, in the order SysAid lists them. Values differ from account to account, so call this before filtering or updating by name. Categories come with their sub-categories as "Primary > Secondary".
Parameters
| Name | Type | Description |
|---|---|---|
| field string required | string | status, priority, impact or category. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "sysaid_read",
"arguments": {
"operation": "list_field_values",
"arguments": {
"field": "field"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"field": "priority",
"values": [
"Priority 1",
"Priority 2",
"Priority 3",
"Priority 4"
]
},
"isError": false
}