Tidio MCP tools
Tidio has 14 operations on the Cotlet MCP server, in tidio_read and tidio_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.
- MCP server
- https://cotlet.dev/mcp/v1
- MCP tools
- tidio_read, tidio_write
- Connects with
- Your own Tidio operator login (an admin account to change Settings, Macros and Flows). You sign in once in your own browser and keep your own 2-step verification.
- Integration page
- Tidio
Read (9)
Return data and change nothing in the account.
| Operation | Description |
|---|---|
| list | Live chat conversations in the Tidio Inbox, in the order the Inbox shows them. |
| get | Every message of one live chat conversation, with who wrote each. |
| list | Email tickets from a folder, with status, priority, assignee and department. |
| get | One ticket with all its messages, tags and internal notes. |
| list | Contacts with email, tags and contact properties. |
| get | One contact with every property and tag. |
| list | Macros (saved replies) with name, label and text. |
| list | Chatbot Flows from My Flows, with their trigger. |
| list | Operators of your account with their departments. |
Write (5)
Change the account. Calls marked Confirm wait for the user to approve them.
| Operation | Description |
|---|---|
| reply | Send a public reply or an internal note on a ticket. |
| reply | Send a message to a visitor in a live chat as an operator. |
| update | Change priority, status, assignee, department or tags of a ticket. |
| update | Set contact properties and add or remove tags on a contact. |
| create | Add a macro (saved reply) to Settings > General > Macros. |