List assignable users
The people you can assign conversations to in one mailbox.
MCP tool freescout_read → list_users
read
Returns the names in the Assignee dropdown of the mailbox, with their user_id. A mailbox can hide admins from that list with its "Hide from Assign list" permission, so a hidden admin is not returned. Use user_id with assign_conversation.
Parameters
| Name | Type | Description |
|---|---|---|
| mailbox_id integer required | integer | Mailbox ID from list_mailboxes. It is the number at the end of the mailbox settings address. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "freescout_read",
"arguments": {
"operation": "list_users",
"arguments": {
"mailbox_id": 1
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"users": [
{
"user_id": 2,
"name": "Maya Brown"
},
{
"user_id": 3,
"name": "Sam Okafor"
}
]
},
"isError": false
}