Get knowledge base article

One knowledge base article with its full text.

MCP tool jitbit_read → get_kb_article

read

Returns the article with subject, category, tags, dates and the full text, which your agent can summarize or paste into a reply. Only articles your Jitbit user may see can be read. The official Jitbit MCP offers the same read.

Parameters

Parameters: get_kb_article
NameTypeDescription
article_id integer required integer Article ID from search_kb.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "jitbit_read",
    "arguments": {
      "operation": "get_kb_article",
      "arguments": {
        "article_id": 1
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "article_id": 87,
    "subject": "Reset your password",
    "category": "Accounts",
    "tags": [
      "password",
      "login"
    ],
    "body": "Open the login page, click the forgot password link, enter your email and follow the link we send you.",
    "updated_at": "2026-09-12T10:00:00Z"
  },
  "isError": false
}

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