List categories
Ticket categories you may see, with their section.
MCP tool jitbit_read → list_categories
read
Lists the categories your Jitbit user has permission to see, with ID, name, section and whether the category is for technicians only. A ticket has one category, and categories decide which technicians handle it. Use category_id with update_ticket, create_ticket and list_technicians.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "jitbit_read",
"arguments": {
"operation": "list_categories",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"categories": [
{
"category_id": 7277,
"name": "Technical support",
"section": null,
"for_techs_only": false
},
{
"category_id": 7278,
"name": "Billing",
"section": null,
"for_techs_only": false
},
{
"category_id": 7290,
"name": "Onboarding",
"section": "Customers",
"for_techs_only": false
}
]
},
"isError": false
}