List technicians for a category
Technicians who can be assigned tickets in one category.
MCP tool jitbit_read → list_technicians
read
Returns the technicians and administrators who can take tickets in the category, with ID, name and how many tickets each one has assigned. Use technician_id with assign_ticket or create_ticket. A technician who has no access to the category is not listed.
Parameters
| Name | Type | Description |
|---|---|---|
| category_id integer required | integer | Category ID from list_categories. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "jitbit_read",
"arguments": {
"operation": "list_technicians",
"arguments": {
"category_id": 1
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"technicians": [
{
"technician_id": 14,
"name": "Priya Nair",
"tickets_assigned": 12
},
{
"technician_id": 9,
"name": "Sam Okafor",
"tickets_assigned": 7
}
]
},
"isError": false
}