List canned responses
Canned responses with name, folder and text.
MCP tool jitbit_read → list_canned_responses
read
Lists the canned responses available to your Jitbit user, with name, folder and body. Responses can be mapped to ticket categories in the admin area, so pass category_id to get the ones that apply to a ticket. Use the body as the text of reply_to_ticket.
Parameters
| Name | Type | Description |
|---|---|---|
| category_id integer | integer | Category ID from list_categories. |
| query string | string | Only responses whose name contains this text. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "jitbit_read",
"arguments": {
"operation": "list_canned_responses",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"responses": [
{
"response_id": 1420,
"name": "Resend invoice",
"folder": "Billing",
"body": "Hi, the invoice you asked for is attached to this reply."
},
{
"response_id": 362,
"name": "Which app?",
"folder": null,
"body": "Could you tell me which app you are talking about?"
}
]
},
"isError": false
}