Get customer
One customer profile with contact details, company, tags and recent conversations.
MCP tool kustomer_read → get_customer
read
Returns the profile of one customer: contact details, company, tags, custom attributes and their most recent conversations. Use it to give a note or a reply the context from the profile. Fields your Kustomer does not use come back empty.
Parameters
| Name | Type | Description |
|---|---|---|
| customer_id string required | string | Customer ID from search_customers or get_conversation. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "kustomer_read",
"arguments": {
"operation": "get_customer",
"arguments": {
"customer_id": "customer_8c41d2"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"customer_id": "6712a0b4a1b2c3d4e5f60101",
"name": "Dana Whitfield",
"emails": [
"dana@example.com"
],
"company": "Northwind Studio",
"tags": [
"vip"
],
"recent_conversations": [
{
"conversation_id": "6718d2e4a1b2c3d4e5f60733",
"name": "Export fails with an error",
"status": "snoozed"
},
{
"conversation_id": "6718d2e4a1b2c3d4e5f60711",
"name": "Export fails",
"status": "open"
}
]
},
"isError": false
}