Search customers

Customers by name, email, tag or company, with their open conversation count.

MCP tool kustomer_read → search_customers

read

Searches customer profiles by name, email address, phone, tag or company and returns the matches with contact details. Use customer_id with get_customer for the full profile or with search_conversations for their conversations. Pass next_cursor back as cursor for the next page.

Parameters

Parameters: search_customers
NameTypeDescription
query string required string Name, email, phone or company name.
tag string string Only customers with this tag.
limit integer integer Results per page. Default: 25.
cursor string string Next page cursor from the previous call.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "kustomer_read",
    "arguments": {
      "operation": "search_customers",
      "arguments": {
        "query": "query"
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "customers": [
      {
        "customer_id": "6712a0b4a1b2c3d4e5f60101",
        "name": "Dana Whitfield",
        "email": "dana@example.com",
        "company": "Northwind Studio",
        "tags": [
          "vip"
        ]
      }
    ],
    "next_cursor": null
  },
  "isError": false
}

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