List macros
Active macros with ID, title and description.
MCP tool zendesk_read → list_macros
read
Lists the active macros your agent user can apply, shared and personal, with title and description when one exists. Filter by part of the title. Use the macro_id with apply_macro.
Parameters
| Name | Type | Description |
|---|---|---|
| query string | string | Only macros whose title contains this text. |
| limit integer | integer | 1 to 100. Default: 50. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "zendesk_read",
"arguments": {
"operation": "list_macros",
"arguments": {}
}
}
} Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"macros": [
{
"macro_id": 360011204873,
"title": "Downgrade and inform",
"description": "Sets priority to low and tells the requester about possible delay."
},
{
"macro_id": 360011204912,
"title": "Requester not responding",
"description": "Reminder for a pending ticket where the requester has not answered."
}
]
},
"isError": false
}