List views
Ticket views you can open: shared views and your personal ones.
MCP tool zendesk_read → list_views
read
Lists the active views your agent user can see, both shared views and personal views, with their IDs and titles. Pass view_id to list_view_tickets to read the tickets in one.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "zendesk_read",
"arguments": {
"operation": "list_views",
"arguments": {}
}
}
} Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"views": [
{
"view_id": 7790214,
"title": "New tickets to triage",
"shared": true
},
{
"view_id": 7790288,
"title": "My pending tickets",
"shared": false
}
]
},
"isError": false
}