List views

Ticket views you can open: shared views and your personal ones.

MCP tool zendesk_read → list_views

read

Lists the active views your agent user can see, both shared views and personal views, with their IDs and titles. Pass view_id to list_view_tickets to read the tickets in one.

Parameters

No parameters.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "zendesk_read",
    "arguments": {
      "operation": "list_views",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "views": [
      {
        "view_id": 7790214,
        "title": "New tickets to triage",
        "shared": true
      },
      {
        "view_id": 7790288,
        "title": "My pending tickets",
        "shared": false
      }
    ]
  },
  "isError": false
}

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