List tickets in a view

Tickets in one view, in the view's own order.

MCP tool zendesk_read → list_view_tickets

read

Returns the tickets a view shows, in the order the view defines, with status, priority, requester and assignee. Use it when your team already built the queue you want worked. Pages hold up to 100 tickets; pass next_cursor back as cursor for the next page.

Parameters

Parameters: list_view_tickets
NameTypeDescription
view_id integer required integer View ID from list_views.
limit integer integer 1 to 100. Default: 25.
cursor string string Next page cursor from the previous call.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "zendesk_read",
    "arguments": {
      "operation": "list_view_tickets",
      "arguments": {
        "view_id": 1
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "tickets": [
      {
        "ticket_id": 48244,
        "subject": "Chargeback if no refund today",
        "status": "new",
        "priority": null,
        "requester": "Jon Reyes",
        "assignee": null,
        "updated_at": "2026-10-16T07:02:00Z"
      }
    ],
    "next_cursor": null
  },
  "isError": false
}

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