List inboxes and agents
Inboxes and Agents a Conversation can be assigned to.
MCP tool gladly_read → list_assignees
read
Returns the names and IDs the Conversation Assignment menu offers: Inboxes and Agents. Use inbox_id and agent_id with assign_conversation, create_task and list_conversations. Disabled Inboxes are marked.
Parameters
No parameters.
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "gladly_read",
"arguments": {
"operation": "list_assignees",
"arguments": {}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"inboxes": [
{
"inbox_id": "vZgCEQlDR6aQz_0HeWZ9_Q",
"name": "Email Inbox",
"disabled": false
},
{
"inbox_id": "E1nArq1uQAees_DogHB0MA",
"name": "Orders",
"disabled": false
}
],
"agents": [
{
"agent_id": "sHuXx-U3QqOmhvFusJGeBw",
"name": "Priya Nair"
}
]
},
"isError": false
}